Right now, burnout is the default explanation for everything.Missed deadlines. Short tempers. Slipping standards. But exhaustion isn’t the real issue ... Drift is. Drift is what happens when there’s no crisis forcing clarity. When the calendar is full but the work feels blurry. When effort is spread thin instead of aimed. You don’t need more rest days. You need definition. Busy Is Not the Same as Useful Most people aren’t avoiding work. They’re drowning in it. Meetings multip

There’s a strange quiet that shows up right after Christmas. The gifts are put away.The calendar hasn’t caught up yet.The new year is close, but not close enough to start making promises. This week doesn’t belong to the holiday rush or the New Year reset.It sits in between. And most people don’t know what to do with it. Some people try to force productivity.Some completely check out. Most feel a low hum of pressure without knowing why. Here’s the truth:This week isn’t for sta

December always sneaks up on us. One minute we’re talking about first-quarter goals, and the next we’re juggling year-end reports, holiday events, budgets, travel, and the emotions that come with closing out another year. It’s a month that can feel full and heavy and meaningful all at once. If you lead people in any capacity — a sales team, a department, a company, a nonprofit, a membership organization — this is the month that quietly offers you an opportunity most leaders o

If there’s one skill that separates average teams from exceptional ones, it’s communication.Not talking — communicating. Too often, we confuse the two. Talking fills the air. Communication fills understanding. It bridges personalities, clarifies expectations, and builds trust. It’s the heartbeat of every healthy culture — and the absence of it is what quietly erodes morale, productivity, and loyalty. 1. Communication Isn’t Just What You Say — It’s What They Hear You can have

Let’s be honest—when sales are up, it’s easy to show up with confidence. But what about when things slow down? What about those weeks (or...

Let’s be honest—if you’re in sales, objections come with the territory. A "no" isn’t personal. It’s just part of the process. But how you...

I spent time recently looking at a study on donor obstacles.  Many of them are obvious, but there were some things I had not thought of...

The year of 2024 was pretty good for nonprofits!  Giving to your organizations was the most it has ever been in history according to...

From Customer Concern to Loyal Fan: How to Flip the Script on Challenging Situations

The last day of 2024 I woke up with a revelation. I am 54 and I have been talking about getting a little Botox and maybe some BBL with...

In today’s crowded marketplace, customer loyalty isn’t just a nice-to-have—it’s a critical differentiator between businesses that thrive...

Years ago, my daughter asked Santa for a Barbie Dream House for Christmas. Toys R Us was in the town where my sister in law was a...

My favorite time of year is “Back to School!” No, I am not in school and all of my children are grown.  One of them is in college and one...

I have tried to read the entire Bible many times in my life and I finally did it!!  Did I have help?  YES. The Bible Recap is amazing at...

I took a walk last weekend while I was staying at the lake.  I was miserable walking up the steep hill and then I saw this beautiful...

As public organizations dip their toe into private fundraising, there is much to learn.  Public organizations, such as universities,...

I recently had the privilege of traveling to the Dominican Republic.  What a beautiful place and an all-inclusive resort allows you to...

For Christmas this year Derron got my three daughters and I appointments at a swanky spa!  So fun and exciting!  Not JUST getting your...

While in Florida with my family for the holidays I decided to start running again.  My middle daughter invited me to train for the Ky...

Merry Christmas!  Happy Holidays! Happy New Year!  I have so many amazing holiday memories and most years I drag those memories out and...

As we approach the holiday season, I wanted to share a thought with all of you – a reminder to take a pause, savor the moment, and...

While in Columbia, SC on business recently, I met a wonderful lady. While I do not recall her name, I cannot forget her style. She was so...