Swagger Institute

Clearly, this holiday season will be different than any in recent memory.  Can we gather with family and friends?  Can we celebrate in a manner that we choose?  Can we hug?  Can we embrace?  Well, the answer is different with each situation....

Good grief!  Can we all agree that this has been a mess of a year?  I could list some of the craziness we have seen the past several months, but what's the use.  You lived it!  I lived it!  I am tired of talking about it.  So, let me change the subject......

And here we go!  Well, Kentucky begins the first phase of reopening our economy tomorrow morning.  While we are far from where we hope to be by the end of the month, it is good to see things start to happen.  Many of you in other states are a step or two ahead and othe...

Shew, when you think you have seen it all!  

Maneuvering through the uncertainty of today's business world can be scary, stressful and confusing.  So, imagine what your employees are feeling.  They are experiencing many of the same emotions, coupled with the fear o...

Clearly these are different times.  If you are like me, you spent the past few days just trying to get some clarity.  It has been challenging.  It has been confusing.  It has been downright scary!  But...it is going to be alright!  If you are a salesperson, please keep...

So, here we are...

It's early February and for most of us the weather just plains stinks!  In Kentucky we have had very little snow and very little sunshine.  We have lived through too many days of 40-42 degree temperatures with rain, rain and more rain.  I know, I know...

While in Columbia, SC on business recently, I met a wonderful lady. While I do not recall her name, I cannot forget her style. She was so pleasant and graceful. She was beautiful and radiant. We stood and talked only briefly, but she left such a positive impression wit...

So, this is my shortest blog ever.  The title says it all!  It is never OK to be a jerk.  

I think we all want to believe that most people are good, even when they do not always act like it.  Everyone can have a bad day.  We all get beat up at times and get fr...

A few days ago I was sitting at an airport bar enjoying some unhealthy food and watching football while waiting for my flight. A woman next to me suddenly entered panic mode when she realized her delayed flight was now back on schedule. She was not prepared for the cha...

As I was traveling a few weeks ago on a sales training tour, I got asked a question that I find myself thinking a lot about.  What do you look for in a good sales manager?  I answered the question based on my many years experience as a sales manager and also as someone...