Swagger Institute

Shew, when you think you have seen it all!  

Maneuvering through the uncertainty of today's business world can be scary, stressful and confusing.  So, imagine what your employees are feeling.  They are experiencing many of the same emotions, coupled with the fear o...

Clearly these are different times.  If you are like me, you spent the past few days just trying to get some clarity.  It has been challenging.  It has been confusing.  It has been downright scary!  But...it is going to be alright!  If you are a salesperson, please keep...

So, here we are...

It's early February and for most of us the weather just plains stinks!  In Kentucky we have had very little snow and very little sunshine.  We have lived through too many days of 40-42 degree temperatures with rain, rain and more rain.  I know, I know...

While in Columbia, SC on business recently, I met a wonderful lady. While I do not recall her name, I cannot forget her style. She was so pleasant and graceful. She was beautiful and radiant. We stood and talked only briefly, but she left such a positive impression wit...

So, this is my shortest blog ever.  The title says it all!  It is never OK to be a jerk.  

I think we all want to believe that most people are good, even when they do not always act like it.  Everyone can have a bad day.  We all get beat up at times and get fr...

A few days ago I was sitting at an airport bar enjoying some unhealthy food and watching football while waiting for my flight. A woman next to me suddenly entered panic mode when she realized her delayed flight was now back on schedule. She was not prepared for the cha...

As I was traveling a few weeks ago on a sales training tour, I got asked a question that I find myself thinking a lot about.  What do you look for in a good sales manager?  I answered the question based on my many years experience as a sales manager and also as someone...

Over the Labor Day weekend, I woke up several mornings in the middle of my Heaven on earth. I woke to the calmness of the waters towards the back of Fannie Creek on Dale Hollow Lake. The coolness in the air one morning signaled a change is close. These are the best day...

How many days do you spend focused on all the things and tasks you must get done? Life is a rat race. Agree? The chaos seems to just keep building everyday. We get so focused on all the stuff we need to do. It's overwhelming. It's, at times, paralyzing.

And then there i...

There are thousands of articles written about the differences between a leader and a manager. Most of us who have been in the workforce for several years have more than likely had both. I am not sharing with you today to debate the differences as much as I am sharing t...